Website Project, care plans, About, Digital Marketing

WEBSITE CARE PLANS

Find Website Care Plans that Work For You!

We offer quality support & peace of mind for your website so you can concentrate on building your business. Website care plans give you peace of mind and helps free up your time. 

Why businesses need Website Care Plans

Website Care Plans - The Benefits

  • Peace of mind
  • Website security
  • Website performance
  • Assists with your SEO
  • Can prevent malware infections
  • Essential & Premium Website Care Plans include support time
  • Like having a developer on your team
  • Reduced hourly rates
  •  Saves you time and lets you focus on running your business
  • Optimise your website
  • Saves you money in the long run
  • Less downtime
  • Uptime monitoring
  •  

You have a website that is crucial to your business. It generates leads, customers and revenue and If it doesn’t…  it really should.

It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption. Your site builds trust and credibility with your customers and is probably the single most important marketing tool your business has. Without using website care plans you may find things like security & performance slip. This can be harmful for your SEO and uptime of your website.

All Software is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are continually evolving and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day. It’s the nature of the world we live in and unfortunately, websites are an easy target.

Why Do Sites Get Hacked?

There are lots of reasons that sites get hacked.  Of course there are the obvious reasons such as that the hacker wants to steal from the monetary aspect of your site but most hacking goes far beyond this.

One example that any Australian will know about it the Census 2016 debacle. Hackers place malware on sites, usually done through software vulnerabilities and then at a later time that they choose will activate the malware to take control of all the sites. They then use all the sites they have hacked to attack the site they are wanting to take down. This is usually a very large site like a Government site or a huge international corporation such as Facebook.  They just use your site as collateral for the bigger attack.  In doing this your site will become flagged with Google as hacked and will be removed from Google ranking until it is clean. 

You may also have your site destroyed beyond repair and without quality backup and restore options in place you will need to have your site rebuilt from scratch.  Not only is that a very costly experience but you will be without your site for 4 – 8 weeks. 

Can you afford that type of downtime? You really might need to think about getting Website Care Plans and make your life easier. 

Do It Yourself?

Keeping your website up to date, backed up and secure can be time-consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and it’s tricky to keep abreast of all the trends and developments. Our website care plans mean you have a team of experts on your side.

Our Help - PurpleCow Digital Marketing Website Care Plans

If you’re reading this, then it is most likely that I know your website intimately because I built it or have at least worked on it. I know all of the variables and combinations of things that hang together to make it work. I also know the software your website is built on very well as I’ve been using it for many years and all of my customer’s websites, including mine, are built on the same software. This puts me in a great position to keep your website up and running and open for business.

Pricing

Our Website Care Plans Include Hosting and Peace of Mind For Your Site.

Basic Website Care Plan

$ 69 + GST / Per month
  • 1 Site
  • Premium Hosting
  • Daily Off-site Backups
  •  
  • Basic Plan Includes
  • WordPress & Plugin Updates
  • Uptime & Security Monitoring
  • Detailed Monthly Report
  • Basic Premium Plugins
  • Client Dashboard (Coming Soon)
  • Email Support

Essential Website Care Plan

$ 99 + GST / Per month
  • 1 Site
  • Premium Hosting
  • 2x Daily Off-site Backups
  • 30 minutes support time
  • (does not roll over)
  • Overages billed at reduced rate
  •  
  • Essential Plan Includes
  • Everything in the Basic Plan
  • Priority Support
  • Extended Premium Plugin
  • 6 Monthly Site Review

Premium Website Care Plan

$ 199 + GST / Per month
  • 1 Site
  • Premium Hosting
  • 4x Daily Off-site Backups
  • 60 minutes support time
  • (does not roll over)
  • Overages billed at reduced rate
  •  
  • Premium Plan Includes
  • Everything in the Essential Plan
  • Required for eCommerce, Membership or Complex Websites
  • Malware Removal

FAQ'S

YOUR QUESTIONS ANSWERED

We’d love to speak to you about how we can help support your business and website for your peace of mind. 

Please send us an email at [email protected] and we can help you get started or simply click on the link and set up your subscription today. 

We don’t lock you in to a plan. You are free to leave anytime. We simply have a 30 day calleation notification policy.

We will migrate your site to our superfast and secure VPS server free of charge.

If you move your site away and want to bring it back, there may be costs involved as site migrations are not a 5 minute exercise. Please reach out to us to discuss this with you.

If you wish to move your site to a different server, that is usually left to the site owner. We can help if needed but a fee will be payable. 

Malware removal is included only on the premium website care plan. 

*Fee structures are reviewed every 6 months.  This is due to the growing demand and costs within the industry.  My fees are very reasonable but I understand the financial pressures in small business.  All existing clients pricing is only reviewed once per year. I also only ever take on a limited number of clients to ensure service is not compromised.

Casual Hourly rates are charged at a standard rate of $100+ GST per hour.  This rate is reduced on certain SEO Plans.  Please see each plan for the exact rate applicable.

Scarborough Qld, Australia [email protected] Mobile: 0420 990 927

Yes.

We offer 10% discount for multiple websites.

Yes we do. They are supported under the Premium Website Care Plan.

Of course! We will need to run an initial Website Health Check to see if there are any current issues on the website. Then we can recommend Website Care Plans. 

We really pride ourselves on the standard of care we provide. However we can’t guarantee that your site will not be a target or hosting may go down. These are out of our control. What we can guarantee is that we will have a backup we can quickly install. That we will be able to see why the site has gone down and fix it. And we will install security measures to best protect your website. 

TESTIMONIALS

​What do our clients say about us​

We had a really great experience with Angie. She has built 2 sites for us and we were so happy with the quality, timeliness and price we have moved all our work over to her. We were overcharged by a previous web designer who gave us site full of broken English. It was obvious it had been build by overseas cheap Labor but the bill was like MIT grads had built it. Angie, is honest, ethical and fair.

David Bradford

Website Care Plans Designed to Make Your Life Easier 1

Angie is amazing. She has helped my business threefold. Why spend a week trying to work out how to do something, getting frustrated along the way, when Angie can do in a few minutes. Do what your best at and leave the digital marketing to the professionals. Thank you so much Angie and your amazing team.

Debbie Haworth

Website Care Plans Designed to Make Your Life Easier 1

Our website is amazing and its all because of Angie at PurpleCow. She worked extremely hard at delivering exactly what we required in a limited time frame. She was always available by phone and would respond to email enquiries every day. I would highly recommend Purple Cow 🙂

Suzanna Luketic

Website Care Plans Designed to Make Your Life Easier 1

I had a really poor experience with my last web designer. I advertised online and Angie Neal responded. Not only was she able to fix the issues created by the other provider, but Angie has gone on to create another two sites for me. She’s also designed numerous landing pages too. I’ve included PurpleCow Digital in my preferred supplier page on my website – I think that tells all doesn’t it?

Bob Aldons

Website Care Plans Designed to Make Your Life Easier 1

As a business, finally we feel safe to leave the website and digital marketing to a reliable company —PurpleCow. We have tried few digital marketing companies before with bad experience. So we r very cautious now. Angie is very helpful and knowledgeable about the work she is doing. Her team is very efficient to get the work done and greatly improve our online brand. They are very trustworthy and we recommend them to our friends and clients too.

Jasmine Xie

Website Care Plans Designed to Make Your Life Easier 1

I am very happy with our website, it was designed as per our brief and delivered on all our expectations. It is interactive, user-friendly and links seamlessly to our class booking system. We love our website !!

Liza David

Website Care Plans Designed to Make Your Life Easier 1

Handball Queensland has used Angie and PurpleCow on a number of occasions to design marketing material for our events. She has always delivered a quality product on time and cost-effectively. Wouldn’t think of going anywhere else!

David Gardner

Website Care Plans Designed to Make Your Life Easier 1

I called Angie for help after another firm left us high and dry. Angie was able to guide us through the disastrous situation and has turned around the mess the last company left us with. She has been ever so patient, with valuable input and suggestions and professional and clear communication at all times.

From dealing with a company where we got no structure to then dealing with Angie at PurpleCow who got us wireframes, who clearly set our the process and what we would expect was just fantastic and made the process easier than we could ever have imagined.

I couldn’t recommend Angie and the team more highly.

Sara Birtwhistle

Website Care Plans Designed to Make Your Life Easier 1

PurpleCow digital marketing deliver! Great team, easy to work with, producing quality outcomes. Not just a web developer either. PurpleCow helped us build a niche marketing solution for print and digital media.

Jon Charles

Website Care Plans Designed to Make Your Life Easier 1

PurpleCow digital marketing is an exceptional business that provides holistic marketing strategies and support. We had an awful experience with another provider and Angie and her team were able to clearly identify solutions in just one day when previously we had waited months and still had no resolution. Angie is highly skilled and honest, she provides realistic appraisals of the work required and her ability to undertake it.

Sam Wharemate

Website Care Plans Designed to Make Your Life Easier 1

Angie is a very supportive web manager, who will assist a client to have a professional site that they can be proud of and reflects the message they want to convey. Angie constantly works on her own professional development so that she can offer her clients the latest innovations in web design. This gives clients value for money and a return on investment.

Brendan Watson

Website Care Plans Designed to Make Your Life Easier 1

Beautiful Work. Thank you. Nekia Mum’s Mini Masterpieces ☺

Nekia Neal

Website Care Plans Designed to Make Your Life Easier 1
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