Author name: Angie Neal

When leads start slowing down or competitors seem to be everywhere, every phone call matters. If you’re running an outdoor living business in Australia, you’re more than likely aware that the difference between a curious caller and a booked in-home quote often comes down to what’s said on the phone. A clear, well-structured phone script […]

If you sell outdoor blinds or shutters in Australia, you’ve probably noticed how competitive the market has become. From local installers to online retailers, everyone is promising “quality products” and “great service.” So, how do you stand out and become the brand that homeowners remember and trust? It all starts with branding. Strong branding doesn’t

When you have an outdoor living company here in the Redcliffe Peninsula, be it you are putting up gorgeous outdoor blinds, dream patios, gorgeous pools, or even delivering the ideal outdoor furnishings, you are aware that your market is too local. Your customers are not simply searching “patio builders in Queensland” but they are typing

If you run an outdoor blinds or shutters business in Australia, chances are your next customer is searching on Google Maps right now. When someone types “outdoor blinds near me” or “Zipscreen installer in Brisbane,” Google shows a map and a handful of top listings. This is called the Local Pack or Map Pack. Securing

In the outdoor living industry, success often comes down to timing, consistency, and follow-through. Whatever the product or service you’re offering the customers, your leads are rarely ready to buy after just one conversation. Yet, many businesses lose deals not because of price or quality, but because they fail to follow up properly. So, if

Running an outdoor blinds or shutters business in Australia today is probably more difficult than ever. Customers are shopping around, leads are harder to convert, and managing follow-ups across multiple enquiry channels can easily become overwhelming. Many business owners rely on spreadsheets, sticky notes, or memory to track their leads, but that approach often leads

In the outdoor living industry, every customer enquiry counts. When someone calls or messages about outdoor blinds or shutters, that moment is your best chance to turn interest into a booked appointment. The quality of that first interaction often decides how quickly a sale moves forward. For appointment setters, juggling product questions, pricing details, and

When a customer says, “I need to talk to my partner,” or “I’m just getting quotes,” it can feel like the conversation has come to a standstill. For outdoor blinds and shutters businesses, objections like these are a daily occurrence. But in reality, objections don’t have to be roadblocks; think of them as opportunities. Every